Delivery and returns

Domestic shipping

Shipping within the UK is by Royal Mail first class unless you have selected upgraded shipping at checkout.  Postage takes between 1-3 working days

International shipping

Items are send by Royal Mail international standard, this service does not include a tracking reference.

Please allow 5-10 working days depending on your location.  Please allow additional time time for customs and bad weather

If you have not received your parcel within 10 working days (UK) or 20 working days international delivery please get in touch

Returns

We hope you are totally delighted with your order, however if you would like to return your item, please return it in it's original condition and packaging within 14 days of receipt for a refund (bar shipping costs).  Please note return shipping costs are your responsibility.  

Returned items are your responsibility until we are in receipt of them.  Lost and damaged returns are not our responsibility, we strongly recommend you send items back using a trackable service and always keep your proof of postage.

In the unlikely event your item is faulty, please get in touch.  Your shipping costs will be reimbursed for any faulty goods returned to us.

If you have any questions at all about your order, please contact us